Terms & Conditions
Terms & Conditions
Effective Date: August 26, 2025
Last Updated: August 26, 2025
1. Introduction and Acceptance
1.1 Agreement
These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and Funladder AB, organization number [To be provided], with registered office in Stockholm, Sweden ("Funladder", "we", "us", "our"), governing your use of the Funladder mobile application and website (collectively, the "Service").
1.2 Acceptance
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.
1.3 Capacity
You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this Agreement. If you are accessing the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Service Description
2.1 Platform Purpose
Funladder is a social competition platform that connects users for real-world competitive activities including but not limited to Snooker, Darts, Bowling, and other recreational games. The Service facilitates match discovery, score recording, skill-based ranking, and venue discovery.
2.2 Service Scope
We provide the platform for users to:
- Find and connect with opponents
- Record and track match results
- Participate in skill-based ranking systems
- Discover local venues and events
- Communicate with other users (when available)
- Manage competition schedules
2.3 Service Availability
The Service is provided "as is" and "as available." We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.
3. Account Registration and Security
3.1 Account Creation
To access certain features of the Service, you must create an account through our third-party authentication provider, Clerk.com. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Immediately notify us of any unauthorized use
3.2 Username Requirements
Your username and display name must not:
- Contain email addresses or personal contact information
- Violate any third party's intellectual property rights
- Be offensive, vulgar, or violate common decency
- Impersonate another person or entity
- Contain promotional or commercial content
3.3 Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms, remain inactive for extended periods, or for any other reason at our sole discretion.
4. User Conduct and Fair Play
4.1 Prohibited Conduct
You agree not to:
- Falsify, manipulate, or misrepresent match scores or results
- Create multiple accounts to manipulate rankings
- Use cheats, exploits, or unauthorized software
- Engage in any form of match-fixing or collusion
- Harass, threaten, or intimidate other users
- Share false or misleading information
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to the Service
- Use the Service for any commercial purposes without authorization
- Engage in any activity that could damage our reputation
4.2 Score Integrity
All match results must be accurately reported. Both players should verify scores before submission. Disputes must be raised within 48 hours of match completion through our dispute resolution system.
4.3 Anti-Cheating Enforcement
Violations of fair play rules may result in:
- First offense: Warning and score correction
- Second offense: Temporary suspension (7-30 days)
- Third offense: Permanent account termination
- Severe violations: Immediate permanent ban and potential public disclosure
5. Real-World Interactions and Liability
5.1 Offline Activities Disclaimer
IMPORTANT: Funladder facilitates connections between users but does not control, supervise, or assume responsibility for any real-world interactions, meetings, or activities that occur outside the platform.
5.2 User Responsibility
You acknowledge and agree that:
- You participate in real-world meetings at your own risk
- You are solely responsible for your safety and well-being
- You should exercise caution when meeting other users
- You should verify venue safety and suitability independently
- You must comply with all venue rules and regulations
5.3 Release of Liability
To the maximum extent permitted by Swedish law, you release Funladder AB, its officers, directors, employees, and affiliates from any claims, demands, damages, or liability arising from:
- Any interactions with other users, online or offline
- Any disputes between users
- Any injuries or damages at venues or during activities
- Any user's violation of these Terms
5.4 Indemnification
You agree to indemnify, defend, and hold harmless Funladder AB from any claims, losses, liability, damages, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or violation of any third-party rights.
6. Privacy and Data Protection
6.1 Data Processing
Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and Swedish data protection laws.
6.2 Public Information
You understand and agree that:
- Your username, match results, and rankings are publicly visible
- Your profile information may be visible to other users based on your privacy settings
- Historical match data remains in the system for ranking integrity even after account deletion
- Leaderboards and competition results are public by default
6.3 Location Data
When you grant location permissions, we use your location data solely to:
- Show nearby venues and players
- Suggest relevant matches in your area
- Improve our venue recommendations You can disable location sharing at any time through your device settings.
7. Content and Intellectual Property
7.1 User Content
By posting content to the Service, you grant Funladder a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, distribute, and display such content for Service operation and improvement.
7.2 Content Standards
You retain ownership of your content but must ensure it:
- Does not infringe any intellectual property rights
- Is not defamatory, offensive, or inappropriate
- Does not contain personal information of others
- Complies with all applicable laws
7.3 Platform Content
All Funladder content, including but not limited to text, graphics, logos, and software, is protected by intellectual property laws and remains our exclusive property.
8. Premium Services and Payments
8.1 Subscription Services
Funladder offers premium subscription tiers ("Funladder Plus") with additional features. Subscription terms include:
- Monthly or annual billing cycles
- Automatic renewal unless cancelled
- Price changes with 30 days notice
- Non-transferable between accounts
8.2 Payment Processing
All payments are processed through third-party providers (primarily Stripe). We do not store your payment card details. You agree to the payment processor's terms and conditions.
8.3 Cancellation and Refunds
EU Consumer Rights: In accordance with EU consumer protection laws, you have 14 days from subscription purchase to cancel for a full refund. After this period:
- Cancel anytime to stop future charges
- No refunds for partial periods
- Benefits continue until the end of the current billing period
8.4 Free Trial
If offered, free trials automatically convert to paid subscriptions unless cancelled before the trial ends. You may only use one free trial per account.
9. Disclaimers and Limitation of Liability
9.1 Service Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
9.2 No Guarantee
We do not guarantee that:
- The Service will be uninterrupted or error-free
- Defects will be corrected
- The Service is free of viruses or harmful components
- Match opponents will appear as scheduled
- Rankings accurately reflect skill levels
9.3 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY SWEDISH LAW, FUNLADDER AB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE.
9.4 Maximum Liability
Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you have paid to us in the twelve months preceding the claim.
10. Dispute Resolution
10.1 Governing Law
These Terms are governed by the laws of Sweden, without regard to conflict of law principles.
10.2 Dispute Resolution Process
Any disputes shall be resolved through the following process:
- Negotiation: First attempt to resolve informally within 30 days
- Mediation: If negotiation fails, non-binding mediation in Stockholm
- Arbitration: Final binding arbitration under the rules of the Stockholm Chamber of Commerce
10.3 Venue
Any legal proceedings shall be conducted in Stockholm, Sweden, and you consent to the jurisdiction of Swedish courts.
11. Modifications and Updates
11.1 Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be notified through:
- Email notification to registered users
- Prominent notice in the Service
- Update to the "Last Updated" date
11.2 Continued Use
Your continued use of the Service after changes constitutes acceptance of the modified Terms. If you disagree with changes, you must stop using the Service and may delete your account.
12. Termination
12.1 User Termination
You may terminate your account at any time through account settings. Upon termination:
- Your personal data will be handled per our Privacy Policy
- Match history will be anonymized but retained
- Any outstanding payments remain due
- Premium benefits cease immediately
12.2 Our Termination Rights
We may terminate or suspend your account immediately for:
- Violation of these Terms
- Fraudulent or illegal activity
- Extended inactivity (12+ months)
- Any reason with 30 days notice
12.3 Effect of Termination
Upon termination:
- Access to the Service ceases
- User content may be deleted
- No refunds for unused subscription periods
- Certain provisions of these Terms survive
13. Communication
13.1 Electronic Communications
By using the Service, you consent to receive electronic communications from us via email or through the Service regarding:
- Service updates and changes
- Security and account notices
- Marketing (with opt-out option)
13.2 User-to-User Communication
When available, in-app communication features are subject to these Terms. We may monitor communications for safety and compliance but are not responsible for user communications.
14. Special Provisions for Minors
14.1 Age Restriction
The Service is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we discover a user is under 18, we will terminate their account.
14.2 Parental Responsibility
Parents or guardians who allow minors to access the Service are fully responsible for their online conduct and compliance with these Terms.
15. Miscellaneous
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Funladder AB regarding the Service.
15.2 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these Terms or your rights under them. We may assign our rights to any successor or acquirer.
15.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, or acts of civil or military authorities.
16. Contact Information
For questions about these Terms & Conditions, please contact us at:
Funladder AB
Organization Number: [To be provided]
Email: privacy@funladder.com
Phone: [To be provided]
Address: [To be provided]
Stockholm, Sweden
EU Representative:
[To be designated]
By using Funladder, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.